Shop policies Last updated on Jun 15, 2017 Shipping and Processing time The time I need to prepare an order for shipping varies. For details, see individual items. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. Returns & exchanges I gladly accept exchanges and cancellations Contact me within: 3 days of delivery Ship items back within: 30 days of delivery Request a cancellation within: 24 hours of purchase I don't accept returns But please contact me if you have any problems with your order. The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:     Custom or personalized orders     Digital downloads     Items on sale     Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Privacy policy I will only use your shipping and billing address, and contact information     To communicate with you about your order     To fulfill your order     For legal reasons (like paying taxes)